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Want FREE returns and exchanges?! Now offering free unlimited returns and excanges with Re:Do Free Returns & Exchanges Protection Plan for only 2.98!

Returns

All qualifying returns and exchange requests must be submitted within 21 days from when the order was delivered. How do I know if my return qualifies? Just read the qualifications below! Items not received within 30 days from when the item was delivered will be denied/rejected.

 

Didn't purchased our Free Return & Exchange Protection Plan?

No porblem! Easily access our return portal to purchase an return shipping label. All customers who did not purchase the Free Return & Exchange Protection Plan  can conveniently purchase a shipping label for a flat fee of $6.00 for any number of items. If a customer selects  exchange, the customer does not have to pay for additional shipping for their exchanged items to be sent back to them (we'll cover that! 😉)

 

Want a return, not an exchange?! No problem! Return your item in exchange for a store credit (Modest Style Boutique E-Gift Card).

 

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Start your return HERE!

Have any questions? Feel free to reach out to our customer service team at support@modeststyleboutique.com!

IMPORTANT INFORMATION: 

1.) All qualifying Domestic orders are eligible for one FREE Exchange. If the exchanged item doesn’t work out, customers can return for a refund via store credit.

2.) Exchanges can only be made when selecting a different variant of the same item. If you would like to make an exchange for a different item, you will have to select the store credit option. Please note, that if an exchanged item becomes out of stock before your exchange has been processed, our system will automatically process your exchange as store credit, which will be sent via email.

3.) The only exception to Final Sale items are item(s) received defective. Please report any defective item(s) received to support@modeststyleboutique.com, within 3 days of the item(s) being received.

4.) Returns are processed within 5-7 business days (not including weekends) from when they were received.

5.) Returns labels will expire for all returns or exchanges NOT received within 30 days from when the original order was delivered.

6.) All order cancellations are subject to a 15% cancellation fee which will be deducted from the customer's refund to cover all transactional commission fees associated with your order, that are not refunded to us when refunds are processed.

7.) Any regular-priced items sent back past the 30 return policy timeframe will be subject to a 25% store credit deduction. 

 

FAQs

Once your return has been delivered, please allow 5-7 business days (not including holidays or weekends) for your return to be fully processed.

Unfortunately, no. Once a return request has been submitted, we cannot adjust the outcome that was selected.

Yesm however customers do not have to pay for additional shipping for their exchanged items to be sent back to them (we'll cover that! 😉)

We're sooo sorry! Please be sure to contacted support@modeststyleboutique.com and our team will be more than happy to assist you.

If you've changed your mind and would like to keep your item(s) please contact us at support@modeststyleboutique.com so that we can close your return and request a refund for you. Please keep in mind, all labels are purchased through a third party and refunds are not 100% guaranteed.

If an item is no longer available at the time a return is inspected and process, customers will automatically receive store credit.

Usually no. Defects must be reported within 3 days from when the item was received in order for us to determine whether or not the item was received defective.